Shipping policy

Processing Times
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and the weight of your order.

We currently ship domestically within the United Kingdom and internationally. Delivery estimates will be shown at checkout, but please note these are estimates and may vary due to courier delays or customs processing.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for tracking information to update.

Shipping Address
Please ensure your shipping address is correct at checkout. We are unable to make changes once an order has been dispatched. Orders returned to us due to an incorrect or incomplete address may require additional postage to be re-shipped.

Customs, Duties & Taxes (International Orders)
International shipments may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer. We do not control or cover these fees.

Lost or Delayed Shipments
Once your order has been handed to the courier, transit delays are outside of our control. If your package appears lost, please contact us at sammy@lautre.store, and we will assist where possible.

Returns & Exchanges
Return shipping costs are the responsibility of the customer and will be deducted from your refund. For full details, please see our Returns Policy.

Contact
If you have any questions regarding shipping, please contact us at sammy@lautre.store